The mystery of rising attendances at a non-league club

FOR AROUND 30 years, Hitchin Town’s attendances were remarkably consistent, rarely wavering from 350-400 people, sometimes dropping a little when things were not going so well on the pitch. The club’s image was one of an austere place where middle-aged men got their regular dose of live football, some occupying the same spot on the terrace or in the stand for many years. The fans were loyal, but ageing by the season. The crumbling wooden terracing, rusting corrugated metal and damp fibre board fencing did not entice younger fans. The perception was very much Top Field as a museum piece full of old boys.

Success has never been consistent at Hitchin, but since 2018, when the Canaries reached the first round of the FA Cup, the club has undergone something of a transformation off the pitch. On the field, the football has deteriorated but this doesn’t seem to have affected the mood of the club. Far from it, in fact, for the enthusiasm for the club seems to be on the rise in the market town of Hitchin.

It may just have something to do with economics, for Hitchin has become an upwardly mobile town where smashed advocado is consumed in the many – too many – cafes and bars and coffee (the new tin of beans barometer for the price of goods) can cost as much as £ 4 for a latte. House prices have become unrealistic and young people are being driven out of their home town, rather like nearby St. Albans. Hitchin has, since the 1980s, always been a dormitory town, but the pandemic has driven disposable income back into the local economy.

Part of that could well be a shift into supporting local entities such as a football club. More than ever, people are realising that attending matches at Arsenal, Chelsea and Tottenham, among others, is a pastime of the wealthy and well-heeled. Taking a family to the Emirates is almost like splashing out on a budget-price holiday. The pandemic and the lack of spectator-permitted football may have got some people out of the habit. How many people feel comfortable being in a 60,000 crowd anymore or squeezing onto public transport?

This may have diverted football fans away from £ 50 tickets to the more manageable and accessible non-league game. Admittedly, the quality of football leaves a lot to be desired, but then how many times have we come away from a major stadium event disappointed? 

Hitchin Town’s attendances are quite unexplainable, averaging 480 this season for league games, despite their form. Interestingly, the impressive figures have come in 2022, where the average is well over 500. Even Monday night matches have attracted decent crowds.

One reason could be the growing interest in the club among younger people. The demographics have certainly changed, boosted by a more inclusive attitude at the club. In the past, the club hosted special days for the armed forces/services (part of the game’s obsession with the military) and women, but this has broadened to include a rainbow laces day which shows a definite transformation of mindset. Demonstrating this level of awareness is very good to attract younger audiences and marks any club as being modern, forward-thinking and keen to embrace all sectors of the community. Non-league football has long needed more women to ensure there’s less testosterone around and the influence of people like Kate Dellar, whose tireless energy has been very influential, is very evident. Not sure about the plethora of dogs at matches, but then my idea of a decent canine is a Dachshund, any thing bigger just gets in the way.

Hitchin Town is virtually unrecognisable from the club of the 1990s and early 2000s and this bodes well for the future. If the club can attract such attendances when the team is struggling, then even moderate success could be rewarded with four figure crowds. At the special “pay what you want” game against Rushall Olympic (a much-needed 2-0 win to ease relegation worries), there were over 600 people present. This does make you wonder what lower admission prices might deliver – at present, non-league football is still too expensive at some clubs and the success of flexible entrance fees shows that other people think that way too.

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